Dashy Privacy Policy

At Dashy, we place great importance on protecting your personal data. This privacy policy explains what information we collect, how we use it, and what your rights are. We are committed to complying with current Moroccan regulations, in particular Law 09-08 on the protection of personal data.

1. Data Collected

We collect several types of data to ensure the proper functioning of our services:

• Full name

• Email address

• Phone number

• Professional information (company name, industry)

• Billing and payment information (as part of transactions)

• Technical data (IP address, device type, browsing history)

This information is collected when you fill out a contact form, create a user account, or use our services.

2. Purposes of Data Collection

Your information is collected in order to:

• Respond to your requests and provide customer support

• Manage transactions and subscriptions related to our services

• Personalize your user experience

• Optimize the security of our platform

• Inform you about our services and updates (with your consent)

3. Data Hosting and Protection

• Hosting Location
Your data is hosted in secure Azure Cloud data centers located exclusively in one of the following countries: Germany, France, or the United Kingdom (England). These countries were selected for the robustness of their cloud infrastructures and compliance with international security standards.

• Regulatory Compliance
Our services comply with:

• The General Data Protection Regulation (GDPR) for Germany and France

• The UK GDPR for the United Kingdom

• Law 09-08 of the CNDP in Morocco

• Security Measures
We implement strict technical and organizational measures:

• Data encryption in transit and at rest

• Advanced firewall and monitoring systems

• Enhanced authentication

• Strict access controls

• Regular backups

• Fraud monitoring and prevention

4. Data Retention

We retain your personal information only for as long as necessary to achieve the stated purposes, unless a legal retention obligation applies. Once the retention period ends, the data is deleted or anonymized.

5. Sharing and Subcontracting

Your data will never be sold. It may only be shared with:

• Our cloud hosting providers (Microsoft Azure)

• Our secure payment solutions

• Our technical support providers

Any data transfer outside the listed hosting countries requires your explicit prior consent.

6. Your Rights

In accordance with Law 09-08, you have the following rights:

• Access your personal data

• Correct your information in case of error

• Request the deletion of your data

• Object to the processing of your data for legitimate reasons

• Obtain data portability

To exercise these rights, send your request to contact@dashypay.com. We commit to responding within a maximum of 30 days.

7. Cookies and Similar Technologies

We use essential and analytics cookies to improve your experience. You can manage them via:

• The cookie banner on your first visit

• Your browser settings

• Your personal account area

8. Changes to the Privacy Policy

We reserve the right to modify this policy. Any major change:

• Will be notified to you by email

• Will require your active consent before continuing to use our services

• Will be archived and accessible in the version history

9. Contact

For any questions regarding data protection:

• Email: contact@dashypay.com